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Library Updates

Prendergast Library > Library Updates > Uncategorized > Prendergast Library User Survey

Prendergast Library User Survey

August 21, 2024
Posted by: kkum
Category: Uncategorized

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We want to hear from our patrons about how you use the library! Your feedback helps us to better serve our community.

Please select your age group.

Under 18
18-24
25-34
35-44
45-54
55-64
65-74
75+

Where do you live?

Jamestown, NY
Southern Chautauqua County (outside of Jamestown, NY)
Northern Chautauqua County
Northwestern PA
Outside the region

How often do you visit the James Prendergast Library?

Daily
Once a week
A few times a month
A few times a year
This is the first time I have visited the library

What do you and your family do at the library? (Check all that apply.)

Borrow books or other materials (DVDs, audiobooks, magazines, etc.).
Attend library programs.
Use the meeting rooms.
Use a public computer or WiFi.
Use the copier, printer, or fax.
Find a place to work, study or read.
Ask for research help.
Use microfilm.
Use online databases and resources (Mango Langauges, New York Times, Ancestry, etc.).
Attend tech help appointments.
Browse the Daily Booksale.
Other

If you don't have a library card, please tell us why. (Check all that apply.)

I haven't renewed my card.
I have fines on my card.
I have lost items on my card.
I don't have a permanent address.
I don't know who to get a card.
I don't want a library card.
Other

From the list below, please select programming topics that interest you. (Check all that apply.)

Music
Art (ex. Photography, Painting, Drawing, Mixed-Media, etc.)
Poetry/Creative Writing
Children's/Family Wellness (Yoga, Nutrition, Meditation, Mindfulness)
Adult Wellness (Yoga, Nutrition, Meditation, Mindfulness)
Adult Makerspace (Laser Cutter, Button Making, 3D Printing, Sewing, etc.)
Sustainablility Programming (Green Engery, Home Improvements, Landscaping, etc.)
Finance, Career, Small Business
Gardening/Nature
Local History
Science
Parenting/Caregiving
Social Events
Other

Which initiatives do you thing the library should focus on over the next five years? Please choose your top three.

Accessibility of the library building, equipment, and services
Community outreach and collaborations
Increase access to eResources (databases, eBooks, eAudiobooks)
Sustainability initiatives (ex. energy efficiency, enviornmental literacy, shared spaces for collaborative programming and services, etc.)
Increase socialization opportunities
Patron communication and engagement
Increase educational and literacy based programming
Explore responsible and proactive AI uses (ex. communication, research, virtual reality, and reader advisory)
Increase partnership opportunities with local public schools

How do you usually find out about library services and events? (Check all that apply.)

Website
Facebook
Instagram
Newsletter
Flyer in the community
Flyer in the library
Word of mouth
Newspaper
Radio
Other

When visiting the library, which are the most important customer service aspects to you? Please choose three.

Privacy and Confidentiality
Safe Environment
Welcoming Staff
Knowledgeable Staff
Quick Service
Being able to navigate library resources without staff help.
One-on-One Help

Would you be interested in receiving text reminders about library programs, general information such as closures or hour changes, and new services?

Yes
No

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Contact

509 Cherry St, Jamestown NY 14701
716-484-7135
716-487-1148
info@prendergastlibrary.org

Hours

Monday	9:00 AM - 7:00 PM
Tuesday	9:00 AM - 7:00 PM
Wednesday	9:00 AM - 7:00 PM
Thursday	9:00 AM - 7:00 PM
Friday	9:00 AM - 7:00 PM
Saturday	10:00 AM - 4:00 PM
Sunday	Closed

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